Professional Telecoms & IT Support for Schools and Education

Business managers and IT technicians working within schools, colleges and other childcare settings commonly deal with a uniquely diverse range of IT queries and issues, from telecom outages affecting the communication systems used by reception teams to cybersecurity issues, data protection concerns and software problems affecting student hardware.

With a sustained evolution within the educational sector and greater reliance on smart telecoms, immersive digital learning and virtual connectivity, our engineers and consultants support schools looking for faster, more efficient and better ways to keep their systems running smoothly.

Educational IT Support & Telecoms

Choosing Advanced Telecom Solutions for Schools

The communication challenges prevalent across the educational sector require tailored and targeted telecom solutions, ensuring schools and clerical support teams have the functionality to respond to fluctuating call volumes, prioritise urgent calls related to student welfare and emergencies, and yet conform to budgetary limitations and the need to protect pupil and family data.

As independent telecoms experts, we provide end-to-end support, recommending hardware, software and cloud-based telecoms that will improve capacity, reduce lags and augment family and student satisfaction without putting pressure on school resources.

Options such as VoIP conferencing can also be excellent tools for classroom learning, ensuring students can liaise with peer groups and educational resources from any location without sacrificing security or engage in live immersive learning scenarios without detracting from the capacity of central call-handling desks in reception areas.

Features such as intelligent call queuing, automatic caller identification, call recording and voicemail-to-email functions are ideal during peak times, ensuring every interaction is logged, responded to and actioned.

Telecoms for schools
It support for schools

IT Support Education

The Importance of Agile IT Support for Schools and Colleges

The IT infrastructure within a school or college is often multifaceted, with devices, software, applications and hardware required for teachers, students, families, third-party agencies and administrative colleagues managing absences, admissions, communications and performance.

Schools also need to ensure every element of their telecoms and IT conforms to safety standards around data security, sensitive pupil data and confidential information where schools work in partnership with social care agencies and local authorities to manage the education for at-risk and vulnerable student groups.

Maximum Networks provides a full suite of services, ensuring you can pick and choose the assistance most important to your facility – whether you are responsible for the IT and telecoms in a small primary school or a large college with thousands of pupils.

Schools IT Support

Our Telecoms and IT Support Services for Educational Facilities

We offer a wide array of services and can create customised support packages based on your specific requirements. Popular areas of expertise often requested by schools and other clients within the educational space include:

  • Managed IT Support: designed around your capacity needs, systems and digital infrastructure, managed support outsources your ongoing IT requirements to a capable team of experienced engineers and technicians.
  • Procurement assistance: using school budgets wisely ensures that any hardware, software or devices you select offer the best value for money and are wholly fit for purpose.
  • Cybersecurity expertise: keeping pupil and school records safe is a crucial requirement. We can audit your IT to identify potential weaknesses or vulnerabilities, recommend immediate solutions to reinforce data security and provide continued patches and updates to prevent any future gaps in your protection from emerging.
  • Telecoms services: transitioning legacy solutions and outdated cabled phone lines to advanced, speedy and adjustable telecoms suites, facilitating virtual communications, on-demand call management and removing exposure to outages, downtime and glitchy call audio quality.
  • Data backups and management: sensitive and confidential data should be correctly managed to safeguard pupils and families, collate audit trails for regulatory inspection purposes, and ensure data can be easily recovered or reinstated in an emergency.

Schools and colleges that operate as part of a group or trust, such as academies, can also benefit from cohesive IT support across their sites, supporting real-time information sharing and record-keeping to enhance the efficiency and accuracy of record-keeping and communications across the board.

telecoms support for schools
it support for schools

Education IT Support

Why Combine School Telecoms and IT Support for Schools?

Maximum Networks offers both practical solutions and consultative advice, whether you need to find the right ways to upgrade your IT and communications to cope with larger student cohorts or recognise the inefficiencies in current systems leading to errors, poor information sharing or data security risks.

Having one provider assures you that every service we deliver, from advice around new hardware acquisitions to troubleshooting, data backups, remote help desk interactions and data cabling, is based on an in-depth knowledge of your priorities, objectives and school environment.

Our help desk colleagues remain available at any time, offering responsive, professional assistance with any issues, outages or problems that arise, while our Managed IT Support team works proactively in the background to implement updates, identify potential problems and keep your systems under control.

Expert IT Support and Telecoms Services for UK Schools

If you would like further information about our Managed IT Support packages, the best ways to improve your school telecoms systems, or to chat about the alternative services that will best address your operational issues, please contact Maximum Networks at any time.

We take the time to get to know you and the challenges within your school IT and telecoms infrastructure and to offer bespoke suggestions that will help you stay online, connected and compliant with all applicable regulatory standards relevant to the educational environment.



Remote IT Support & Helpdesk

Data Cabling

Microsoft 365 Email Security