TELECOMS SUPPORT MAINTENANCE SERVICES

Telecom maintenance solutions for your telecommunication equipment

SPECIALISTS IN ADVANCED BUSINESS PHONE SYSTEMS & EQUIPMENT

Maximum Networks is one of the UK’s leading suppliers in business telephone systems and equipment. We offer a comprehensive range of phone repair and telecoms maintenance solutions that can be tailored to suit the specific requirements of your business. 80% of all maintenance resolutions are completed remotely.

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SUPPORT

EXCEPTIONAL MAINTENANCE AND INSTALLATION SERVICES

Our engineers and technical support team are highly trained and qualified by leading manufacturers, providing exceptional service, skills and expertise to all of our customers.

Maximum Networks is a Mitel-accredited partner, enabling us to offer after-sales support and a high level of service for all of their equipment.

We utilise their expertise and know-how whenever required, assuring our customers the best possible platform for their communication needs.

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TELEPHONE SYSTEM MAINTENANCE

All support calls/enquires are managed through the Maximum Networks service desk – including updates, resolutions, remote diagnostics and onsite support. The service desk also carries out any remote programming requests, name changes, re-routing DDI numbers, voicemail support and general technical advice.

If you currently have no maintenance solution in place the following charges are applicable:

Call-out (inc. 2 hours), hourly rate thereafter (please ring Maximum Networks for all prices on 0330 102 7444).

Maximum Networks can offer both standard and fully bespoke maintenance support for your telecommunication equipment.

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OUR MAINTENANCE
COVER OPTIONS

BRONZE

COVERAGE

Monday to Friday (excluding bank holidays)

8:30am -17:30pm

RESPONSE TIMES

8-hour response period for partial failure

4-hour response period for system crash

Bronze cover is for systems starting at a minimum value of £250.00

SILVER

COVERAGE

Monday to Friday (including bank holidays)

RESPONSE TIMES

8-hour response period for partial failure, 4-hour response period for system crash

GOLD

COVERAGE

7 days a week 365 days a year (including bank holidays)

RESPONSE TIMES

8-hour response period for partial failure

4-hour response period for system crash

SLA

BESPOKE

Maximum Networks design a bespoke Service Level Agreement, specific to your business requirements.

If you’re looking for a competitive quote for your system maintenance, whether it’s for a Mitel maintenance package or any other solution, Maximum Networks has the expertise to meet your needs.

WHY CHOOSE MAXIMUM NETWORKS FOR MAINTENANCE & EQUIPMENT?

Maximum Networks is an independent Mitel telecom phone maintenance and phone equipment company that can help fix and install your broadband. We have a team of fully trained and qualified telecom specialists that will come out to help whenever you need.

We offer competitive rates with fast turnarounds that are hassle free. So if you’re after a professional, get in touch or call us on 0330 102 7444

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